Shipping & Delivery

If in the near future The Dyslexia Association of India TM were to introduce products that mandate being sent to a prospective buyer, then the Shipping Policy shall be applicable. In the current situation where only the self-online questionnaire is available to parents, teachers and students, the policy below is only informative in nature.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders will be shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. The Dyslexia Association of IndiaTM is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). The Dyslexia Association of IndiaTM is in no way responsible for any damage to the order while in transit to the buyer. The Dyslexia Association of Indiaâ„¢ is proud to use EBS Systems for fast, easy and efficient secure payments. All major credit cards are accepted.

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 0120-4250145

How the delivery charge is calculated for multiple units and some products

The shipping charge is based on the weight of the product. For multiple products ordered from the same category the programme adds up the weight of all the units ordered and charges a single delivery fee.

There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries. Charges are at actuals and no add on is made for a shipment. The receiver or purchaser has to bear the cost of all shipments that need to be shipped out.